A Vancouver real estate agency is apologizing after one of its agents was caught on camera stealing pears from a tree situated at a property that he was showing his clients.

The property owner Jill Chan shared her experience on the Vancouver Real Estate Facebook group.

“On Friday, Peter T. Yang from Luxmore Realty brought two people to our home on sale in Vancouver for a showing. After noticing our large pear tree and beautiful berry bushes in our garden, and taking advantage of the fact that we weren’t present on site, he started picking the fruit off the trees and eating it,” Chan wrote. “Greedily, he went back to his car and got PLASTIC BAGS, and returned inside and stood there and picked EVERY LAST FRUIT from our garden. He instructed the viewers happily to join him, and they took a free for all on our home showing. They spat all their seeds out everywhere the ground. Who does this?”

“This garden was my late grandma who passed last year’s pride and joy, and I don’t believe it is of acceptable practice to bag up someone’s entire garden at a home showing like a free market,” Chan added. “Truly appalling. He packed them up and left after. THE AGENT!”

“What’s worse is after we called VPD, they said they won’t get involved until we find something tangible missing, and to contact the real estate board instead, so we did,” Chan wrote in her post. “We hope his practice will be punished. Our agent also called him and told him of all the CCTV footage we had, and he offered to GIVE THE FRUIT BACK as compensation! What kind of ludicrous is this?

Luxmore Realty quickly apologized for its agent’s behaviour.

“On behalf of Luxmore Realty, my team members and I extend our sincerest apologies for the terrible experience one of our clients had with our real estate agent Peter T. Yang,” wrote Luxmore Realty Managing Broker Charles Zhou  “I understand that Peter made a really irresponsible and unprofessional behavior during last Saturday’s home showing. I deeply apologize to the homeowner and her family members who were offended by such behavior.”

“Peter also feels guilty and regrets over his mistakes,” Zhou added. “He is now in the process of making an official apology to the homeowner and also providing them with compensation. Meanwhile, our company will also strengthen all sorts of training，especially educating about property privacy.”