City of Vancouver resumes accepting @VISTRO11’s complaints following outcry

By Will Young

When a Twitter user began reporting Aribnb listings to the City of Vancouver with their addresses, the social media staff behind @CityOfVancouver initially accepted the complaints.

But then the City staff suddenly decided to demand personal information from “@Vistro11”.

City of Vancouver official Kira Hutchinson told reporters that staff don’t monitor complaints on Twitter and asked complainants to call 3-1-1.

City’s decision created an immediate backlash after @VISTRO11 complained that the City was accepting complaints over Twitter from others but not them.

Some Vancouverites lambasted the City for the abrupt policy change.

Others offered to make complaints on their new hero’s behalf.

It didn’t take long for the City of Vancouver to bow down to public pressure and resume accepting @VISTRO11 complaints.

@VISTRO11 claims that they were motivated to start their activity after listening to speakers the Vancouver City Council public hearing on short term rentals[1]

“There were two kinds of speakers at the public hearing,” @VISTRO11 said. “The ‘me me me’ over-leveraged Airbnb homeowners, and those who seemed to genuinely concerned about Airbnb evictions and passionately cared about making Vancouver a place for families and individuals who lived and work here.”

“Almost all the speakers in the latter group complained about how the City of Vancouver was doing little or nothing to enforce the existing bylaws,” the vigilante added. “I want to help the City, and those who genuinely and passionately care about the city by identifying and reporting bylaw breakers.”

Around a 100 people spoke on the proposed by-law, under which short term rental operators would be required to obtain a licence before marketing their units, and only offer such accommodations in their principle residence.

The Vancouver City Council will debate the motion again in November.

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